Question 1

What is API Alerts?

Accepted Answer

API Alerts is a unified notification broker that routes events from your backend systems to multiple destinations including push notifications, with plans for SMS, email, webhooks, Slack, Discord, and more.

Question 2

How reliable is the service?

Accepted Answer

API Alerts is built on enterprise-grade infrastructure hosted in secure data centers using Google Cloud Platform for high availability.

Question 3

What features does API Alerts offer?

Accepted Answer

Key features include multiple workspaces, channels for event segmentation, team management, integrations with popular tools, event customization with messages, tags, and links, and mobile apps for iOS and Android.

Question 4

What subscription plans are available?

Accepted Answer

API Alerts offers a free plan and paid options starting at $12/month with annual billing discounts. See the pricing page for complete details.

Question 5

What are monthly events?

Accepted Answer

Monthly events are the number of notifications processed by the system. Each notification sent counts as one event. Different plans include different monthly event quotas.

Question 6

Where can I get the mobile app?

Accepted Answer

The native mobile apps are freely available on the Google Play Store and the Apple App Store.

Question 7

How do I integrate API Alerts?

Accepted Answer

API Alerts offers a simple REST API and client libraries for JavaScript, Python, Go, Kotlin, Swift, C#, Rust, and more. Visit the documentation for integration details.

Question 8

I'm not receiving notifications — what should I check?

Accepted Answer

Verify your device is registered, notifications are enabled in device settings, API Alerts has notification permission, your device isn't in Do Not Disturb mode, you're using a valid API key, and you haven't exceeded your monthly event quota.

FAQs